Last updated on December 11, 2018
Human Mode respects your concerns about privacy. We want you to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. When you use our websites, games, game engines, and applications, you agree to our collection, use, disclosure, and transfer of information as described in this policy, so please review it carefully. This policy applies to Human Mode, L.L.C, (“Human Mode”), but does not apply to our websites, games or applications that have their own separate privacy policies or notices.
Please contact us
if you have any questions.
INFORMATION WE COLLECT OR RECEIVE
We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests, if doing so is consistent with your rights and appropriate to the context, such as providing services, addressing game performance, fixing bugs, performing internal analytics, and conducting reasonable monitoring of your use of our services to prevent misuse of our services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.
collect or receive information in three ways: (1) you voluntarily provide
information to us, such as by creating an account, making purchases, or signing
up for email alerts, (2) we collect information automatically, such as through
cookies or our games and other software, and (3) other parties, such as social
networks, may provide information to us. Each of these methods is described in
more detail below.
(1) Information You Voluntarily Choose to Provide
You may provide your personal information to us when you choose to use our websites, games, game engines, or applications. Because we change our offerings and features from time to time, the options you have to provide us with information also may change. The following are some examples of situations in which you may provide information to us:
The personal information we collect from you will vary depending on the services you are using, the websites you are visiting, and how you access those services and websites. The information you provide to us may include your name, your display name, and your email address(es). If you choose to make a purchase, we will collect payment card information such as your card’s payment account number and expiration date. Sometimes we ask for your phone number, your postal address, your billing address, your date of birth, and your gender.
Some of our
websites also provide a feature that supports job applications, in which case
we also ask for your resume, name, and email address. We use this information
to determine if you are qualified for the position for which you applied or to
contact you to set up an interview.
(2) Information Collected Automatically When You Use Our Websites, Games, and Applications
We collect some information automatically when you visit our websites or use our games, game engines, and applications. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.
We collect information automatically through technologies such as web browsers, cookies, log files, web beacons, and our back-end servers collect usage data transmitted from our games and other software. We use the information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. The type of information that we automatically collect may vary, but generally includes:
Please note that if
certain features on our website are provided by third parties, those third
parties may also use automated means of data collection and may record
information about your use of our website or others’ websites over time. These
features are subject to those third parties’ privacy notices and policies.
(3) Information We Receive from Others
In some cases,
other parties provide us with information about you, or allow us to collect
information about you. We generally collect or receive information from other
parties in four ways: (1) you use our games or applications using a website or
device that is not controlled by us, such as a game console or social network,
(2) you choose to use a social feature of our games or applications, (3) you
purchase one of our games or applications from another party, or (4) you use
our games that contain or require anti-cheat services from other parties. In
some cases, we are not able to control the amount or type of information that
other parties like social networks, make available to us. In those cases, we
use only the data that we need to provide the types of services we think our
users want and expect. Although we cannot control your privacy settings at
those websites or how those other parties protect your privacy, once we receive
information about you through those websites, we will treat it in accordance
with this policy.
When You Use Our Games and Applications at Third Party Websites
When you use any Human
Mode game, application, or feature at a website not controlled by Human Mode,
such as a social network, that website may allow Human Mode access to certain
information about you. For example, social networks may provide us with
information from your profile on their website such as contact information,
demographics, and other information you provided to that website such as your
photo, user name, and potentially any and all information that you agreed the
social network or other party could provide to us when you use our games and
When You Use Social Features of Our Games and Applications
When you choose to use a social feature of our games and applications, you allow Human Mode to receive information about you from social networks. Our social features promote and facilitate interaction among players, such as by allowing you and your friends to work together to meet a shared challenge presented by our game or application. You may be able to use these features to find out if your friends are actively playing the game and using the feature, to find out if they used it in the past, and to invite them to join with you to meet a game challenge.
If you choose to
use one of our social features, you may be asked to log into a social network
through our game or application. The social network may then provide Human Mode
with information such as your social network user ID, your profile picture, and
the user IDs and profile pictures of your connections.
When You Buy Our Games and Applications from Other Parties
We may also receive
information about you from the organizations that sell our games or applications,
or which provided the gaming system you use. Those parties may provide us with
information regarding your account or registration, but they do not give us
your payment information. Because those organizations determine what
information they will collect from you, it may vary according to their
services, but it is likely to include information such as your name, email
address, user ID, location, and date of birth.
When You Use Our Games that Contain or Require Anti-Cheat Services from Other Parties
Certain of our games contain or require third party anti-cheat services. These services may collect and analyze data about the game binary or your computer to detect cheating and may share some of this information with us. However, these anti-cheat service providers perform anti-cheat analysis independently of Human Mode or its subsidiaries and therefore are independent controllers of the data that they collect from you. If cheating is detected, these service providers will provide information to Human Mode that is necessary to identify the relevant account. In addition, the service providers may make available to Human Mode information to evidence the detected cheating.
HOW WE USE AND SHARE INFORMATION
As a general matter, we use your information to provide the services, experiences, merchandise, or information you request. We also may use your information for the following purposes.
We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account, provide the services you requested, enforce any applicable terms that govern your use of the services, and maintain appropriate records to reflect our delivery of services to you. We periodically review the personal information we retain to determine whether continued storage is proper. We may share, or provide you with opportunities to share, information about you with other users of our websites, games, game engines, and applications as described in this policy. We also provide services that allow our users to communicate with Human Mode and each other, in which case personal information may be shared and account IDs may be displayed.
We may share personal information we collect within our family of companies. We also will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain limited information, such as device identifiers, with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies.
We may share information about you with your social network contacts when you and they use the same social features of our games and applications.
We may also
disclose information about you: (i) if we are
required to do so by law, legal process, or a reasonable request from law
enforcement authorities or other government officials, (ii) when we believe
disclosure is necessary or appropriate to prevent physical harm or financial
loss or in connection with an investigation of suspected or actual illegal
activity, or (iii) if necessary to protect the vital interests of another
individual (such as to prevent death, bodily harm, or serious damage to
property). We reserve the right to transfer information about our users in the
event we sell or transfer all or substantially all our business or assets.
We provide you with choices about whether to provide us with personal information and whether it is shared. For example, we may seek your prior consent for certain processing. We are required to seek your consent before we use your personal information for any purpose incompatible with the purposes identified in this policy. You may withdraw your consent at any time by sending an email as specified in the “How to Contact Us” section below. Any withdrawal of consent is only effective on a going-forward basis and will not impact processing we undertook while relying on your consent.
We generally only ask you for personal information that is necessary to provide the services you request. You can choose not to give us the personal information we request, as described in the “Information You Voluntarily Choose to Provide” section of this policy. However, in some cases, if you decide not to provide the personal information we request, we will not be able to provide the game, application, service, information, or features you requested.
Other examples of your choices include:
You may also
exercise and amend your choices by sending an email to us as detailed in the
“How to Contact Us” section below.
ACCESS AND CORRECTION
We provide you with
the ability to request access to and correction of your personal information.
You can update your account information any time through our website. If you
would like to request access to or correction of your personal information,
please submit your request by sending an email to the address specified in the
“How to Contact Us” section below. Please include your name, email address, and
postal address in your request, and describe specifically the information that
you would like to access or correct so that we may respond appropriately and
HOW WE PROTECT PERSONAL INFORMATION
appropriate administrative, technical, and physical safeguards to protect your
personal information from accidental, unlawful, or unauthorized destruction,
loss, alteration, access, disclosure, or use and other unlawful forms of
processing. In some cases, your information is accessible when you log into a
feature we offer, and in those cases you need to keep
your user credentials and password confidential and secure so that your
information is protected.
Human Mode does not
direct its websites, games, game engines, or applications to children (usually
considered to be under the age of 13, depending on the country where you
reside). We also do not intentionally collect personal information from
children through our websites, games, game engines, or applications. If you are
the parent or guardian of a child and you believe that we have inadvertently
received personal information about that child, please contact us as described
in the How to Contact Us section of this policy and we will delete the
information from our records.
This policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will indicate at the top of this policy when this policy was last updated. Please review this policy every time you access or use our websites, game engines, games, or applications to make sure that you have reviewed the most recent version.
HOW TO CONTACT US
If you have any questions or comments about this policy, if you need to report a problem, or if you would like to exercise one of your rights under this policy, please contact our Privacy Team at firstname.lastname@example.org , or at Human Mode, L.L.C, 4005 NW Expressway, Suite 610, Oklahoma City, OK 73116, USA, attn: Privacy Team.
Please include your name, contact information, and the nature of your request so that we can respond appropriately and promptly to your communication.